Student Support Resources
Students requesting emergency funding should contact studentaffairs@sandiego.edu
Technology tools for remote learning
Best Practices for learning online
Several publishers have offered free online textbooks for students
Resources for those who may be suffering from emotional distress – SAMHSA Disaster Distress Helpline: SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis support to people experiencing emotional distress due to natural disasters 1-800-985-5990 or text TalkWithUs to 66746; This is a national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.
Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
See https://www.samhsa.gov/find-help/disaster-distress-helpline for resources for Spanish language speakers and for deaf/auditory support. https://www.samhsa.gov/find-help/disaster-distress-helpline
Career Development Center: gradcareers@sandiego.edu
Counseling Center: wellness@sandiego.edu
Disability & Learning Difference Resource Center: disabilityservices@sandiego.edu
International Studies Abroad: internationalstudies@sandiego.edu
Office of International Students and Scholars: internationaloffice@sandiego.edu
One Stop Student Center: onestop@sandiego.edu
Registrar: registrar@sandiego.eduStudent Health Center: usdhealthcenter@sandiego.edu
USD Counseling Confidential support is available 24/7 at 619-260-4655
Student Health Center: For all students: You can call 619-260-4595 for any health concerns.
For students with USD Health Insurance: You can seek support through Aetna Informed Health Line at 1-800-556-1555
Care (Campus Assault Resource and Education) 24/7 Private, but not confidential, support and resources at 619-260-2222
Online Anonymous Mental Health Screening screening.mentalhealthscreening.org/USD
National Suicide Prevention Lifeline 1-800-273-8255
suicidepreventionlifeline.org/chat Available 24/7
Silvercloud Health Screening available to students with USD Health Insurance Silvercloud.com
https://www.veteranscrisisline.net/
Instagram Accounts to Follow:
LGBTQ+ & Allies Commons @lgbtqalliescommons
United Front Multicultural Commons @usdufmc
BlackStudent Resource Commons @usdbsrc
Women’s Commons @usdwomenscommons
Associated Student Government @usd_asgBe
Well USD @bewellusd
Graduate Student Life @usdgradlifeGraduate
Student Council @usd_gsc
The You are USD website (sandiego.edu/youareusd) is your hub of resources to help you continue adapting and adjusting to this unique time. Please take some time to visit You are USD and follow us on Instagram @BeWellUSD to learn about how to stay well during this time.
San Diego Food Bank & North County Food Bank
The San Diego Food and North County Food Bank’s 200 food distribution sites will remain open during the COVID-19 (Coronavirus) crisis. If you need food assistance, please call 2-1-1, the county’s social services hotline, for food distribution sites near your home.For information about the Food Bank’s response to COVID-19, please visit: https://sandiegofoodbank.org/response/
Mental Health and Emotional Well-being
Counseling Center – www.sandiego.edu/counseling-center/
- Students can schedule an initial telephone mental health appointment through the MyWellness Portal: https://mywellness.sandiego.edu/. This portal can be accessed via any computer or smartphone with internet access.
- The Counseling Center will provide telehealth assessment, consultation and support services Monday – Friday, between 8:30 a.m. – 5:00 p.m.
- As always, a counselor will be available 24 hours a day/7 days a week by calling 619-260-4655, press 1 for urgent concerns.
Campus Assault Resources and Education (C.A.R.E.) – www.sandiego.edu/care/
A CARE Advocate will continue to be available 24 hours/7 days a week by contacting Public Safety Dispatch at 619-260-7777. Students may also reach out directly to a CARE Advocate by visiting the CARE directory.
SilverCloud – gsh.silvercloudhealth.com/signup/
SilverCloudisa clinically proven online mental health platform that offers programs that build resilience, develop skills to manage stress, and provides coping strategies for anxiety and other mood concerns. Sign up for this FREE resource and choose University of San Diego from the dropdown list to get started.
Medical Health
Student Health Center – www.sandiego.edu/health-center/
To ensure students receive the medical care needed, we are connecting with students through e-visits by phone or video. This allows students to get high-quality medical care without needing to leave their living environment. To schedule a phone or video visit because of an acute illness or injury, students should call 619-260-4595, Monday-Friday, between 8:30 a.m. – 4:30 p.m.
- If a student has a phone or video visit and a medical provider recommends an in-clinic appointment, that will be scheduled.
- Students can send requests for medication refills, general health questions, immunization information, billing information or questions about ongoing care needs securely through the MyWellness Portal https://mywellness.sandiego.edu/
- To reach the SHC for non-urgent questions or assistance please email usdhealthcenter@sandiego.edu.
As community members it is important to continue to follow governmental guidance to reduce community spread. We would like to specifically highlight how to support your health if you or someone in your household is sick as many of us live with community. Please continue to take care of yourself and one another.
Social Media
Although physical social distancing is needed at this time, as you know, social media is a great way to stay connected with friends and family, and connect with those who may be feeling more isolated right now. Your “like” can help bring hope to many desiring connections.
Follow Wellness on Instagram and stay connected with us through our various accounts:
- You are USD – @BeWellUSD
- Campus Recreation – @usdcampusrec
- C.A.R.E. – @usd_care
- LGBTQ+ and Allies Commons – @lgbtqalliescommons
- Outdoor Adventures – @usd_outdooradventures
- Women’s Commons – @usdwomenscommons
Additionally, we want to remind you that Campus Recreation, the Health Promotion Team, Gender Identity Resources and all of Student Affairs are here to support you.
Employment Resources
- The Department of Labor has put together a chart to support workers who have been impacted by the coronavirus. Please see chart here
- The EDD provides a variety of support services to individuals affected by COVID-19 in California.
COVID-19 Resources for Undocumented Immigrants: https://ciyja.org/covid19/
All Workforce Partnership COVID-19 updates can be found here.
A pandemic like COVID-19 has profound impacts on our workers and businesses, so it’s important that we come together to support those who may lose their jobs and employers whose businesses will be impacted.
As of March 17, 2020, our career centers are closed to the public. We recognize that there is an increased need and urgency for employment services and encourage our customers to utilize online workforce resources available as described below. Our career centers are taking every possible measure to shift previous in-person services to remote, and many resources can still be accessed over the phone, via email or online. All in-person meetings or events, including training workshops and hiring events, are on hold until further notice. We are working toward offering workshops online. We will keep you informed as they become available.
For more information, connect with your career agent or call your local center.
Unemployment Information
If you have lost work or have had your hours reduced we encourage you to apply for the Employment Development Department (EDD) Unemployment Insurance (UI). In California Governor Newsom has waived the one-week waiting period for benefits and is looking at expanding UI claim offerings.
For comprehensive guidance and resources about state benefits related to employment and COVID-19, we highly recommend this FAQ page from EDD.
As of March 17, 2020, in-person enrollments for UI claims will be possible by appointment only. Walk-ins will not be accepted. Please claim benefits virtually if you are able. There are multiple ways to do so:
Online: You can file a claim online here.By-phone: Representatives are available at the following toll-free numbers, Monday through Friday from 8a.m. to noon Pacific time except on state holidays.
- English 1-800-300-5616
- Spanish 1-800-326-8937
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese1-800-547-2058
- TTY1-800-815-9387
By Mail or by Fax: File your UI claim by accessing the paper Unemployment Insurance Application. For faster and secure processing, fax the completed application to the number listed on the form. If you mail your application, use the address on the form and allow additional time for processing.
How to Apply for UI Benefits (File a Claim)
(YouTube)English | Spanish | Cantonese | Vietnamese | Mandarin
Benefits to Those Quarantined or Sick
Paid sick leave law provides time off to many workers. You are entitled to use whatever sick leave you have accumulated.
California law provides for paid family leave, which you may be eligible for if you are providing care for an ill or quarantined family member.
In the event of a particularly long illness, you may be eligible for disability benefits, provided your illness is certified by a medical professional.
If you were exposed to COVID-19 while on the job and in the course of your regular duties, you may also qualify for workers’ compensation.
Resources for Working Parents
San Diego’s child care providers are working closely with county and state authorities to continually assess the situation and ensure safety.
As of Monday, March 16, the main resource for families needing child care is to call the YMCA’s Childcare Resource and Referral line for help finding child care: (800) 481-2151. If you are a health care provider, YMCA is offering extra support to find care, which can be accessed by calling (619) 952-0242.
Other Worker Resources
Sign up for our career portal to review local job openings and receive information about helpful workforce programs and services. We are working closely with the State of California for additional emergency benefits to workers impacted by this health crisis with more information on our website to follow
Businesses with Impacted Workers—We are Here to Help
If you are a business owner or HR representative for an employer considering work stoppages, layoffs or furloughs, we encourage you to submit layoff notices online or call our hotline at (619) 228-2982 for direct support.
We will get back to you within one business day to discuss information and services that may assist impacted employees, including Unemployment Insurance information, tax assistance, Work Sharing program to avoid layoffs, financial planning, remote career services and more. More information about relief services and support can be found here.